Select telephone type from "Type" drop down menu. Only the options "CELL" or "CELL PHONE" will allow the customer to receive text messages. "CONTACT" or any other phone option will only allow that phone number to receive a "Courtesy Call" option.
Proceed with entering the Telephone (number), Contact, Title and select Priority. The main customer will be Primary and the emergency contact or co-tenant will be the secondary.
When the phone information has been completed, click on the F5 key to move the cursor to the email section. The cursor may also be manually moved to the Email section by clicking on the email line.