- All orgs receive 5,000 Next Best Action strategy requests per month at no charge. For additional requests, Salesforce will provide an add-on.<https://help.salesforce.com/s/articleView?id=sf.nba_perms_and_entitlements.htm&type=5>
- There is no Strategy Builder limit. However, for each Strategy canvas, we can load up to 1000 records of recommendations.<https://help.salesforce.com/s/articleView?id=sf.nba_strategy_elements_load.htm&type=5>
- No limit on recommendations. Flows respect general flow limitations.  <https://help.salesforce.com/s/articleView?id=sf.flow_considerations_limit.htm&type=5>

For easy reference, below are the new flows associated with Next Best Action.

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Next Best Action

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Salesforce Next Best Action: A Comprehensive Setup Guide for Real Estate Investors

Ensure Read/Write Visibility is On For Certain Fields On Lead/Opportunity Objects (otherwise user will encounter error when rejecting a recommendation) 

Save New Lead and Opportunity Strategy Templates

Confirm "Do not call" and "Do not mail" Fields are Visible on All Lead Page Layouts

Modify Opportunity Stage Verbiage in the "NBA - Set Appointment" Flow to Match Your Org's Stages

Make the "Recommendations" Page Layout Visible

Add and Edit Built-In "Recommendations" or Create New "Recommendations"

Activate Einstein Next Best Action on the Lead Page Layout(s)

Add the "Call Script" Tab to the Lead Page Layout(s)

Activate Einstein Next Best Action on the Opportunity Page Layout(s)

Access Next Best Action Dashboard and Reports

Familiarize Yourself with Next Best Action Flows 