SchoolStatus Connect: Access Announcement Delivery & Engagement Data | Scribe

SchoolStatus Connect: Access Announcement Delivery & Engagement Data

  • Rebecca Bills |
  • 0 step |
  • 2 minutes
  • SchoolStatusSchoolStatus
From anywhere on SchoolStatus Connect click the "Connect" logo to navigate to your homepage and view all Announcements.
Click "Delivery Data" in the bottom right of the Announcement for which you want to check data.
Start with "Delivered" to check delivery status.
This page will show the delivery status for each recipient.
**Click the arrow** to see the guardians or communication credentials of students who received the announcement and their respective delivery status.
**Possible Delivery statuses & what they mean:** - **Sending:** The system is still sending the Announcement to the receiver. - **Delivered:** The Announcement has been delivered. - **Failed:** The Announcement failed to send. - **Skipped:** The user’s credentials are not viable, or the user's preferences are set to not receive notifications to this specific form of communication at the time of sending.
Click "Engaged" to view who has viewed/ opened your Announcement.
This page will show the engagement status for each recipient.
**Possible engagement statuses & what they mean:** - **Clicked:** Number of users who have clicked to see an announcement via email, SMS, or Push In App - **Opened:** Number of users who have opened the announcement via email. - **Viewed:** Number of users who have viewed the announcement email, SMS, or Push In App
Close out of the pop-up when done.
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