View Job and Task Logs | Scribe

    View Job and Task Logs

    • Lucy Sonner |
    • 13 steps |
    • 57 seconds
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      If you would prefer to watch a video covering this process, please click here: <https://youtu.be/qxUoA\_-2PYY>
      1
      Navigate to Synbiotix
      2
      Enter your username and password and click "Login"
      3
      Select Helpdesk

      Search Using a Job or Task Number

      4
      Find the job or task number in the **Job #** or **Task #** column.\ \ Copy it, or write it down
      5
      Click "Search"
      6
      Enter the job or task number
      7
      Click "Go"
      8
      You will see a summary of all activity related to the task or job. This includes information about any delays, cancellations, or rejections. You can view who took the action, any comments they provided, and the timestamp of when it occurred

      View via Edit Task

      9
      Click "edit" in the **Task #** column
      10
      Scroll to the bottom of the screen. You will see the task log

      View the Job or Task Log for a Completed or Cancelled Task

      11
      Click "Completed Tasks" or "Cancelled Tasks"
      12
      Click the required task
      13
      Scroll to the bottom of the screen. You will see the task log