If you would prefer to watch a video covering this process, please click here: <https://youtu.be/qxUoA\_-2PYY>

Enter your username and password and click "Login"

Find the job or task number in the **Job #** or **Task #** column.\
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Copy it, or write it down

You will see a summary of all activity related to the task or job. This includes information about any delays, cancellations, or rejections. You can view who took the action, any comments they provided, and the timestamp of when it occurred

Task ID	Date - Time	Action	Details	User
143	12/02/2024 11:40:41	Created	 	Synbiotix Support
143	12/02/2024 11:40:52	Change End Location	Car Park Gate 2-> Ward 5	Synbiotix Support
143	12/02/2024 11:44:38	Assigned To Resource	Resource: Resource 2	System
143	12/02/2024 11:45:43	Accepted By Resource	Resource: Resource 2	-
143	12/02/2024 11:47:05	Started By Resource	Resource: Resource 2	-

Scroll to the bottom of the screen. You will see the task log

Task Log
Date - Time	Action	Details	User
12/02/2024 11:40:41	Created	 	Synbiotix Support
12/02/2024 11:40:52	Change End Location	Car Park Gate 2-> Ward 5	Synbiotix Support
12/02/2024 11:44:38	Assigned To Resource	Resource: Resource 2	System
12/02/2024 11:45:43	Accepted By Resource	Resource: Resource 2	-
12/02/2024 11:47:05	Started By Resource	Resource: Resource 2	-

View the Job or Task Log for a Completed or Cancelled Task

Click "Completed Tasks" or "Cancelled Tasks"

This guide provides step-by-step instructions on how to view job and task logs in the Synbiotix Helpdesk. It explains how to search for a specific job or task number, view a summary of activity related to the job or task, and how to access the task log for completed or cancelled tasks.

View Job and Task Logs

Search Using a Job or Task Number

View via Edit Task

View the Job or Task Log for a Completed or Cancelled Task