Send Helpdesk Data Logs (iOS) | Scribe

    Send Helpdesk Data Logs (iOS)

    • Lucy Sonner |
    • 4 steps |
    • 14 seconds
      information ordinal icon
      Sending data logs when you encounter a bug helps our development team identify the issue. You should send the logs immediately after the error occurs
      1
      From the Helpdesk log in screen, tap the cog icon
      2
      Tap "Application Logs"
      3
      Tap "Send Logs"
      4
      Tap "OK" when the upload is complete