Send an auto-response for client messages in Copilot | Scribe

    Send an auto-response for client messages in Copilot

    • |
    • 31 steps |
    • 2 minutes
    1
    Create a new scenario in Make
    2
    Click the + button to add a trigger. Search for and select "Copilot"
    3
    Click "Watch Sent Messages"
    4
    Click "Add" or "Create a webhook"
    5
    Name your webhook in Make
    6
    Click "Save"
    7
    Click "Copy address to clipboard"
    8
    In a new tab go to the Copilot Dashboard
    9
    Click "Settings"
    10
    Click "API"
    11
    Click "New webhook"
    12
    Label the webhook and paste the webhook URL from Make into the Endpoint URL field. Open the "Events to send" dropdown
    13
    Click "message.sent"
    14
    Click "Update"
    15
    Click "Confirm"
    16
    Back in Make, click "OK" to finish setting up the trigger
    17
    Add a new module and select “Copilot”
    18
    Click "Retrieve a Client"
    19
    Click here.
    20
    Click "Sender ID"