Sending Plain SMS with Klaviyo Flows | Scribe

    Sending Plain SMS with Klaviyo Flows

    • Tall Bob |
    • 0 steps |
    • 6 minutes
    Our Friends at Klaviyo are in the process of updating their Flows Builder, so you might see a slightly different version to what we have on in the examples below, if so don't stress overall the guide should still work for you and if you need help you can reach out to us as [[email protected]](mailto:[email protected])
    You're going to need two tabs open - keep things clear and it's going to be easy. [https://www.klaviyo.com/flows](https://www.klaviyo.com/flows) [https://app.tallbob.com/main](https://app.tallbob.com/main)

    Part 1: Setting up your Klaviyo Flow

    Start by heading into your Klaviyo interface. We'll start there, and move over to Tall Bob for a short time. Few things you will need to have done first: 1. Ensured that you've set up your APIs and webhooks between Tall Bob and Klaviyo; and 2. Set up your Segment in Klaviyo.
    Let's start by navigating to [https://www.klaviyo.com/flows](https://www.klaviyo.com/flows)
    Head to "Create Flow".
    And choose to "Create From Scratch". Trust us, it's easier than you think!
    Type the name of your Flow at Name (we recommend keeping a common naming convention across your team). And, click "Create Flow"
    Your first trigger is your Segment. So, select your Segment - this does assume you've already set up your Segment (such as "Purchased Last 14 days") and click "Done". That's Trigger 1, done.
    Trigger 2 is your Webhook (not SMS)\ So, drag and drop the "Webhook" option below the first trigger. Click on the added trigger to view the webook options\ \ Here's why: yes, you can send 'SMS' which means sending via Klaviyo. However, there may be some restrictions on you when you send via Klaviyo. Talk to your Tall Bob account manager to understand more.
    Name your Webhook: we suggest using a combination of the campaign, the send date and the source (like TB for Tall Bob) and your Flow.
    Here's where you may cringe, but stick with it. Click this Destination URL Field and enter [https://api.tallbob.com/v2/sms/send](https://api.tallbob.com/v2/sms/send) Yes - this is the same for everyone. Remember, you've already connected your unique APIs and webhooks.
    Next, and again, trust us - it looks scarier than it is. Click the "Key" field. Type "Content-Type" Then Enter "application/json" in the value field
    Click Add Header. Click the "Key" field and add a new header "Authorization"
    That's it - you've set up the hardest part.

    Part 2: Setting up the connection in Tall Bob

    This next step is really important but we have made things super simple for you.
    In a new tab, navigate to [https://app.tallbob.com/manage_api](https://app.tallbob.com/manage_api) If you log in using a saved link, you can get to Manage APIs using the gear setting in the top right hand corner.
    Click "Copy" next to the Basic Auth Header section

    Part 3: Finishing Up in Klaviyo

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