Sending Response Report
- Command Team |
- 12 steps |
- 43 seconds
1
Click ‘Reply’ drop down
2
Click ‘Reply’
3
Assign ‘To’ relevant email recipients
4
Assign ‘Cc’ relevant email recipients
5
Remove dynamic variable from ‘Subject’
6
Click on ‘Select Reply Template’ drop-down
7
Select ‘CONFIRMED INTRUSION TEMPLATE’
8
Click ‘OK’
Formatting for the next step is as follows:
Good morning/afternoon,
Incident: [Incident Number]
CAM# - [Customer Name] - [Suburb]
Vehicle/Person seen on site at [Time]
Called [KH/Police] - [Enter response details]
[Enter additional details]
[Enter/attach links to footage/images]
9
Fill in details to email body
10
Click ‘Select Status’ drop down
11
Click ‘Closed’
12
Click ‘Send’
