Set Up COD to Prepaid Banner for Order Conversion

DelightChat Product Team
19 steps
3 minutes

Delightchat

COD Prepaid Banner - This section allows you to display a banner on the Thank You page of COD orders to encourage customers to convert their order to prepaid. It helps improve prepaid conversions after checkout.

Important prerequisites for the feature to work: - **COD to Prepaid Automation** must be enabled. - A payment gateway should be integrated from **Settings → Integrations**. - For **custom checkout users**, the banner works only with Shopify’s default checkout and will not function with custom checkout providers.

Show a banner in the Thank You page of COD Orders to try and convert those orders to Prepaid.Please note: This feature requ..."

Basic setting - This toggle lets you turn the banner ON or OFF. When enabled: - The banner appears on the Thank You page of COD orders. - It will not display if the order status is **fulfilled** or **cancelled**. - You can preview the banner using the provided preview link.

This section provides the required script that must be installed in your Shopify store for the COD to Prepaid banner to function.

Copy the script and paste it into **Shopify → Checkout → Order status page scripts**. The script should be placed at the top, before any existing scripts, to ensure proper loading.

Banner Design - This section lets you customize the visual content of the COD to Prepaid banner that appears to customers on the Thank You page. You can configure the banner text and messaging shown to shoppers.

Title - This field lets you set the main headline of the banner. It should clearly communicate the prepaid conversion offer to customers.

Subtitle - This field allows you to add supporting text below the title to provide more context or encourage customers to complete prepaid payment.

CTA Button - This field lets you customize the text displayed on the call-to-action button in the banner (for example, “Pay now”). And you can choose a custom color for the CTA button to match your brand styling and improve visibility.

"CTA Button colour" - you can choose a custom color for the CTA button to match your brand styling and improve visibility.

Click the "Display offer countdown: This setting shows a countdown timer. Once the timer runs out, the offer text will disappear from the Thank You Page. But the \[Pay Now\] button will continue to show." field.

"Countdown timer" - This field lets you set how long the countdown should run.

"Offer countdown text" - This field allows you to customize the message shown alongside the countdown timer (for example, “Complete payment within the time to get the discount”).

This section lets you configure additional actions that should happen automatically when a COD order is successfully converted to prepaid.

This setting automatically adds a tag to the original COD order once it is converted.

"Banner Display Rules" - This section explains when the COD to Prepaid banner will appear or disappear. Rules: 1\. The banner appears on the Thank You page of COD orders. 2\. Once the order is converted to prepaid, the banner disappears. 3\. The banner also disappears if the COD to Prepaid flow is no longer valid (for example, if the COD order is fulfilled before payment).

Click to save to apply and store all your configuration changes.

Set Up COD to Prepaid Banner for Order Conversion

DelightChat Product Team
19 steps
3 minutes