Set a Helpdesk Message | Scribe

    Set a Helpdesk Message

    • Lucy Sonner |
    • 10 steps |
    • 27 seconds
      information ordinal icon
      Helpdesk Message allows you to broadcast a message to all Helpdesk users. This message will display at the top of the Operations Console in bold red text.
      1
      Navigate to Synbiotix
      2
      Enter your username and password and click "Login"
      3
      Select Helpdesk
      4
      Click "Administration"
      5
      Click "Helpdesk Message"
      6
      Select the required hospital from the drop-down box
      7
      Choose whether or not to display a message using the toggle button/ This allows you to add a message ahead of time without it appearing on the dashboard
      8
      Enter the message
      9
      Click "Save"
      10
      The new message will appear at the top of the Operations Console