Set a Helpdesk Message | Scribe

    Set a Helpdesk Message

    • Lucy Sonner |
    • 0 step |
    • 27 seconds
      Helpdesk Message allows you to broadcast a message to all Helpdesk users. This message will display at the top of the Operations Console in bold red text.
      Navigate to Synbiotix
      Enter your username and password and click "Login"
      Select Helpdesk
      Click "Administration"
      Click "Helpdesk Message"
      Select the required hospital from the drop-down box
      Choose whether or not to display a message using the toggle button/ This allows you to add a message ahead of time without it appearing on the dashboard
      Enter the message
      Click "Save"
      The new message will appear at the top of the Operations Console
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