Setting Up The Alberta Netcare Portable Launch Button | Scribe

    Setting Up The Alberta Netcare Portable Launch Button

    • Rhonda Blair
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    Hover over the My Account menu in the top right corner and click on "Account Management."
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    Click on "External Services" from the left side menu.
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    Click on the “+” button in the top right side of the screen.
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    Fill out the form – you’ll want to select “AB” for province and “Netcare” for the service you’re adding. In the identifier/login field, put your AB Netcare Portal User ID and click on "Save."
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    Ava takes care of everything else in the back end! To test that it’s working, go to an AB patient chart containing a PHN – the icon beside the patients PHN will now be the AB Netcare Logo.\ Before setup, the icon should look like this:
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    If everything is set up, the icon should look like this:
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    #### The button works by launching a new window/tab that goes to the Alberta Netcare Portal. If nothing pops up check your browser (top right corner) to see if it’s blocking popups. If it is you’ll want to click on “Allow all popups from this website.”
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    Alberta Netcare Portal requires Citrix Workspace. If a message similar to “Windows can’t find a program to run this file” is displayed you’ll likely need to install Citrix Workspace.
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    Keep the Alberta Netcare Portal tab/window open in the background. Ava keeps a pointer to the window and will reuse it (saving having to re-login each time).