Setting up your Concur Profile - Expense Delegates & Travel Arrangers | Scribe

    Setting up your Concur Profile - Expense Delegates & Travel Arrangers

    • Kristin Lawrence |
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    • 14 seconds
    This guide outlines the necessary steps based on the user's role. - Steps 1-2 provide guidance for an expense delegate to access an employee. - Steps 3-5 highlight Profile Settings, which an expense delegate can complete on behalf of an employee. - Step 6 highlights Profile Settings a travel arranger can complete on behalf of an employee. - Step 7 is a Profile Settings Template for expense delegates and travel arrangers to make things easier when completing the employee's Concur profile. If an employee does not have an expense delegate or travel arranger, the employee should complete these profile settings.
    The Getting Started for Employees QRG provides additional details on profile settings. Expense delegates and travel arrangers should work with the employees they support to establish profile settings correctly. Duke employees, not supported by an expense delegate and travel arranger, must complete the actions in this document and the Getting Started for Employees QRG to establish their profile correctly.

    Accessing an Employee

    From the **Concur Home Page**, select the blue circle in the upper right corner to open your **Profile**. Select the drop-down under **Act As Another User**. Under **Act As Another User,** select the radio button beside **"A Delegate for another user who has granted you this permission."** In the employee list, search for the appropriate employee's name in the drop-down. Once located, select **Switch**. Notice that when the screen refreshes, a green box indicating you are **Acting As** the employee selected displays.
    If you are an expense delegate for an employee not listed in the drop-down menu, contact your department manager.

    Access Profile Settings

    From the **Concur Home Page**, select the blue circle in the upper right corner. Select **Profile Settings**.

    Confirm Email Address Verification

    Ensure the employee has verified their email address (can verify more than one). Email verification is ***critical*** to link the employee's email address to both their Concur and TripIt Accounts. Receipts sent by the employee or expense delegate to [[email protected]](mailto:[email protected]) or travel itineraries sent to [[email protected]](mailto:[email protected]) with a verified email address in the subject line will be linked to the employee's Concur/TripIt records. If the address has not been verified, contact the employee.

    Expense Preferences

    From **Expense Preferences**, review the automated email notifications sent by Concur. Duke has decided not to allow these to be changed from the settings displayed.
    If an employee wants their expense delegates to receive email notifications, ***the employee*** will need to go to **Expense Delegates** on their **Profile** page and select the check box in the **Receives Emails** column.

    Favorite Attendees

    From the left navigation menu, select **Expense Settings - Favorite Attendees**. Identifying **Attendees or Attendee Groups** allows expense delegates to create employee-specific lists that can be used with any expense type that requires attendee information. - Select **New Attendee** to add the name of groups with greater than ten attendees or others based on the type available in the drop-down list. - Once Attendees are identified, use those attendees to create **Attendee Groups**. - Select **Save** after entering information.
    Duke Faculty, Staff, and Student Employees will be automatically added to the **Favorite Attendees** list when they are added as a favorite in an expense report for the employee.

    Travel Preferences

    Travel Arrangers may be used when the business unit uses Concur to book travel. Employees can identify Travel Arrangers in their Profile Settings. See the Getting Started for Employees Quick Reference Guide for details.
    From **Profile - Personal Information,** select **Travel Preferences** by scrolling to the section on the page or using the left navigation menu. Enter information about the employee’s travel preferences. The system uses the information when the employee is booking travel through Concur. A template is provided at the end of this document to assist arrangers in collecting data. - **Air, Hotel, and Car Rental** preferences are available. Note that an “Other” field allows the system to transfer additional information to the vendor in booking. - Users can add **Frequent Flyer Programs** in groups of five at a time. When you select **Add a Program** in this section, a pop-up box will appear, and you can choose the program type, the vendor, and then the number. Users should select **Save** when complete. - You will not enter information in **Advantage Programs**. - Concur does not require **TSA Secure Flight** information, but users can enter it if the employee has it. This may simplify security screenings based on TSA guidelines and practices. - **International Travel: Passports and Visas** are not required but may make international travel easier. - Select **Save** for this section when finished.

    Profile Settings Template

    Expense delegates and travel arrangers can use this template to ensure they have all information from the employee necessary to complete the employee’s Concur profile.
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