Setup Email to Ticket Notification Groups

This guide offers a simple process to set up email notifications for ticketing systems, helping teams stay informed, improve response times, and enhance customer service.

Select "Settings".

Select "Tickets".

Select "Ticket Settings".

Select a "Ticket Notification" from the list.

Select an "Email Group" that you wish to receive the notification of a new email ticket submitted.

Select "Save".

Setup Email to Ticket Notification Groups

This guide offers a simple process to set up email notifications for ticketing systems, helping teams stay informed, improve response times, and enhance customer service.

Select "Settings".

Select "Tickets".

Select "Ticket Settings".

Select a "Ticket Notification" from the list.

Select an "Email Group" that you wish to receive the notification of a new email ticket submitted.

Select "Save".