To open a claim with DHCS you have to obtain the index number. You can obtain the index number in two ways; You can ask the client to send you a picture of their Medi-cal card or you can request the index number via DHCS portal. \*\*\**As of 11/01/2023 you will need the client's social security number to open a claim.\*\*\**

This an example of how the Medi-cal card might look. You will only use the first 9 digits ending with the letter. For example; 91610794A

Select "[[TPLRD Online Inquiries - DHCS - \[CA.gov]]\](<http://CA.gov>)[["]]

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apps.dhcs.ca.gov

Microsoft Outlook is an email and personal information management application. In addition to email client services, Outlook includes features for managing calendars, tasks, contacts, and notes, helping users stay organized and productive.

outlook.office365.com

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