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TROUBLESHOOTING: Red Item / Item Not Appearing on Menus
This troubleshooting guide provides step-by-step instructions on how to fix the issue of an item not appearing on menus. By following these steps, users can easily activate the inactive item, link it to the correct site for menu orders, and ensure its visibility on menus.
Lucy Sonner
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0 step
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26 seconds
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Items that appear in red on the menu are inactive, or aren't linked to the site for menu orders
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1
Navigate to Synbiotix
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Enter your username and password and click "Login"
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3
Select menuPick
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Click "Administration"
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Click "Items"
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Search for the item name and click "Go"
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Click "edit"
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Make sure the "Active" toggle is set to "YES"
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Make sure the item is linked to the correct sites for menu orders
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Click "Save"
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When you return to the menu, the item will no longer appear in red and will be visible on your menus
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