Transfer call in Vonage Contact Center
- Scott Willeford |
- 4 steps |
- 35 seconds
1
While on the call you want to transfer, click consult.
2
Type the name or the number of the person you want to transfer the call to.
3
If you type a name make sure you select their name/number from the list below.
4
Click the transfer button at the bottom of the app if you want to do a cold transfer.
