Triad Bright Futures Parent Help Ticket
Priscila Omilion
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10 steps
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24 seconds
Happyfox
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Navigate to [https://triad-upk-metrixiq.happyfox.com/home/](https://triad-upk-metrixiq.happyfox.com/home/)
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Click on the hamburger menu on the corner.
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Click "Get Help"
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Please enter your full name and email. While your phone contact is optional, we highly encourage to provide it in case you require a phone call.
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Click "Parent" on the category menu.
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Select the question type you are reaching out about.
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Please enter the child's birthdate. Please also add their name, this will make the assistance process more straightforward.
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On the subject field add the main issue you need assistance with. On the message field, please input a more in-depth description of your inquiry.
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You will have to complete a captcha verification.
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Once you complete that step, you'll be able to submit your ticket by clicking on "Create ticket"