Triad Bright Futures Parent Help Ticket | Scribe

    Triad Bright Futures Parent Help Ticket

    • Priscila Omilion |
    • 10 steps |
    • 24 seconds
    1
    Navigate to [https://triad-upk-metrixiq.happyfox.com/home/](https://triad-upk-metrixiq.happyfox.com/home/)
    2
    Click on the hamburger menu on the corner.
    3
    Click "Get Help"
    4
    Please enter your full name and email. While your phone contact is optional, we highly encourage to provide it in case you require a phone call.
    5
    Click "Parent" on the category menu.
    6
    Select the question type you are reaching out about.
    7
    Please enter the child's birthdate. Please also add their name, this will make the assistance process more straightforward.
    8
    On the subject field add the main issue you need assistance with. On the message field, please input a more in-depth description of your inquiry.
    9
    You will have to complete a captcha verification.
    10
    Once you complete that step, you'll be able to submit your ticket by clicking on "Create ticket"