Triad Bright Futures Provider Help Ticket

Click on the corner hamburger menu.

Click "Get Help"

Please enter your full name and email. While your phone contact is optional, we highly encourage to provide it in case you require a phone call.

Click on "Child care provider"

You will be required to add your childcare license number.

Select the type of question your issue is related to.

On the subject field add the main issue you need assistance with. On the message field, please input a more in-depth description of your inquiry.

If you need to add documents, you'll be able to do so via this drop box.

If you need to include someone from your organization in the thread, you'll be able to do so by clicking on "Add CC"

You will have to complete a captcha verification.

Once you complete that step, you'll be able to submit your ticket by clicking on "Create ticket"