Navigate to your Tracker URL for your site and then login.

From the newly created special inbound fax worklist, start your indexing process as you normally would to index a transaction to a patient. Click here either to choose "Snooze Hours" to select the 24, 48 or 72 hours time frame.

Or select "Snooze Date" to enter a specific date in the future to snooze this transaction. It can even be later in the same day. 

As an example: Click "20" on the calendar.

Enter the time you want the transaction to re-appear.  In this example, we used 8:00am.

Click "Save Patient
Ctrl+Shift+S" . The patient will drop off this worklist and then re-appear after the snooze time has expired. 

Creating a Snooze worklist to see what has been snoozed

 Choose Advanced Options in the Search area of Tracker, and then Click "Search category

Click and scroll down to the "Snooze Date"

Account Number
Admit Date
Archived Status
Assigned Status
Assigned To
Comments (without deleted)
Comments (with deleted)
Completion Date
Entered By User
Entered By Team
Export Status
Fax Outbound Number
Fax Inbound Number
Fax Sender
Fax Source Number
Insurance ID
Medical Record Number
Patient Name (Last, First)
Patient Last Name
Patient First Name
Patient DOB
Patient System Indexed
Patients
Patient Status
Payer
Record Type
Service Code
Snooze Setting
Snoozed Date
Urgent Setting
Tracking Number
Voice/Auto-Record Received From
Voice/Auto-Record Sent To
*Call Attempts
*Document Type
*Subject
*CPT Code
*Text Ordering Physician
*Visit Type
*Preferred Location
*Epic Clinical Pool
*Ordering Physician drop down
*Provider
*Epic Order ID
*Transaction Status
*Provider Name
*Date Due

Under "Comparison" Click
"is on or after"

is on
is on or before
is on or after
is between
is blank
is blank or equal to

In this example we chose the  "18" in the calendar

Click "Search Trace" In this example we used the default setting of "Last 2 Weeks". You can choose a longer or shorter parameter if needed.

Click "(Save)" so you can save this search as a worklist.

Click this dropdown to choose this worklist and view the snoozed transactions.

My Assigned Items
Urgent Items
New Inbound Items
My Recordings
Invalid Order
Scheduled
Pat Req Form Team
Walk In Worklist
Auth Needed
Saved Worklist
To Be Scheduled
HH Pending
HH Clinical
Scanned Doc Worklist
Invalid Order -1
Pending
CP Test
Snoozed Worklist

This will show you how to snooze a transaction for a given period of time and then have it pop back into the special New Inbound Items worklist you created in Step 1. You can choose to snooze by 24, 48 or 72 hours or a date entered. If you want to view the snoozed transactions, you will need to set up a separate worklist to show the snoozed transactions. 

Using Snooze Step 2- Indexing using the Snooze Function in Tracker

Creating a Snooze worklist to see what has been snoozed