Using Snooze Step 2- Indexing using the Snooze Function in Tracker

This will show you how to snooze a transaction for a given period of time and then have it pop back into the special New Inbound Items worklist you created in Step 1. You can choose to snooze by 24, 48 or 72 hours or a date entered. If you want to view the snoozed transactions, you will need to set up a separate worklist to show the snoozed transactions.

Chris Pentland
19 steps
4 minutes

Navigate to your Tracker URL for your site and then login.

From the newly created special inbound fax worklist, start your indexing process as you normally would to index a transaction to a patient. Click here either to choose "Snooze Hours" to select the 24, 48 or 72 hours time frame.

Click "24 Hours" as an example.

Or select "Snooze Date" to enter a specific date in the future to snooze this transaction. It can even be later in the same day.

As an example: Click "20" on the calendar.

Enter the time you want the transaction to re-appear. In this example, we used 8:00am.

Click "Save Patient Ctrl+Shift+S" . The patient will drop off this worklist and then re-appear after the snooze time has expired.

Creating a Snooze worklist to see what has been snoozed

Choose Advanced Options in the Search area of Tracker, and then Click "Search category

Click and scroll down to the "Snooze Date"

Click "Snoozed Date"

Under "Comparison" Click "is on or after"

Click here to enter the future date.

In this example we chose the "18" in the calendar

Click "Search Trace" In this example we used the default setting of "Last 2 Weeks". You can choose a longer or shorter parameter if needed.

Click "(Save)" so you can save this search as a worklist.

Click the "Name this search..." field.

Type "Snoozed Worklist"

Click "SAVE"

Click this dropdown to choose this worklist and view the snoozed transactions.