Using a Custom Greeting and Variables. | Scribe

Using a Custom Greeting and Variables.

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Click into your Assistants Tab
Click to open an Assistant
Click "Configure"
Click "Custom Greeting"
Add a Custom Variable inside of "{ }"
It will now be available to you on the right to test.
Click and enter a {lead_name} to test.
To add Variable into your Prompt, Click "Prompt"
Click into the Prompt Text Area
Type " Confirm you are speaking with "
Click here
Click this text entry area
Add a Variable into the script by using {}. This example use the {lead_name} again.
Add another Variable using the same method. In this case {appointment_type}.
You can now see we have these available to us underneath the prompt.
To test your assistant using Variables passed in, enter value on the right hand side.
Select a number then press call.
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