Viewing Photo Locations in Ticket Map View
- Brian Peters |
- 12 steps |
- 2 minutes
1
Prerequisites:
- Login credentials for [KorTerra.net](http://KorTerra.net) and permissions to view tickets.
- Visual Evidence license (ability to add attachments to tickets). To obtain the Visual Evidence license, contact [[email protected]](mailto:[email protected]).
- Photos must have EXIF data with latitude and longitude coordinates. When using KorTerra Field to take photos, ensure KorTerra Field has adequate permissions. For information on setting permissions, click [here](https://support.korterra.com/hc/en-us/articles/7703582325659-KorTerra-Field-App-Permissions).
2
Log in to [www.korterra.net](https://kw-develop.kordev.net/Ticket/Detail/AR543500105)
3
Open a ticket.
4
Click the **Camera** icon to activate photo plotting.
The map zoom level resets to show the location of all photos that:
- Are directly associated with the ticket.
- Have a latitude/longitude point.
5
A banner displays the number of photos plotted. Attachments will not be plotted if:
- They do not have a latitude/longitude point.
- Are not photos (for example, PDFs).
6
To view a thumbnail of a photo, click on its green **Location** pin.
7
When multiple photos are plotted on the same latitude/longitude point, the pop-up displays a thumbnail of each photo. Use the **Scroll Bar** to review all photos.
8
To download a photo, click the **Download** icon.
9
To view a full-sized photo, click its **Thumbnail**.
10
If multiple photos are plotted on the same latitude/longitude point, use the left (<) and right (>) to navigate between photos.
11
Click the **Close (x)** icon to exit the pop-up.
12
Click the **Camera** icon to deactivate photo plotting.
