Wipe a stolen device on the platform | Scribe

    Wipe a stolen device on the platform

    • 0 step |
    • 26 seconds
      Navigate to [https://join.rzilient.club/](https://join.rzilient.club/)
      Click on "Fleet"
      Choose the device you want to reset and click on this arrow
      Click on "Report stolen device"
      Click on "Confirm"
      A confirmation message is displayed
      Please note that four conditions need to be met for the wipe request to be effective: - The device has to be 1) enrolled to the MDM - The device will be wiped once it is 2) turned on 3) plugged in and 4) connected to the Internet Note that if this is a MacBook whose disk is encrypted through FileVault, you will need to log in to the user session for the wipe to be effective.
      Once the device is wiped, it will be: - reset to factory settings - unenrolled from the MDM - still on the platform inventory, and assigned to the stock
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