Wipe a stolen device on the platform | Scribe

    Wipe a stolen device on the platform

    • 6 steps |
    • 26 seconds
      1
      Navigate to [https://join.rzilient.club/](https://join.rzilient.club/)
      2
      Click on "Fleet"
      3
      Choose the device you want to reset and click on this arrow
      4
      Click on "Report stolen device"
      5
      Click on "Confirm"
      6
      A confirmation message is displayed
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      Please note that four conditions need to be met for the wipe request to be effective: - The device has to be 1) enrolled to the MDM - The device will be wiped once it is 2) turned on 3) plugged in and 4) connected to the Internet Note that if this is a MacBook whose disk is encrypted through FileVault, you will need to log in to the user session for the wipe to be effective.
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      Once the device is wiped, it will be: - reset to factory settings - unenrolled from the MDM - still on the platform inventory, and assigned to the stock