Workers - How to Submit a Claim
Daniel Kelly
40 steps
5 minutes
1
Click "Make a Claim" from your portal home page
2
Review the information before commencing your claim and then click "Start Claim"
3
Review your personal/contact details and make any updates to the fields that are not grey.
4
Click the "Save and Next" button
5
Confirm if you want us to include interstate service in your claim
6
If you have asked for us to include interstate service in your claim, select the state/s using the dropdown arrow
7
Once you have selected the states click "Save and Next"
8
Select the claim type from the dropdown options and complete any details required for that option. \ **NOTE**: For Long Service Leave Payments, the number of weeks and public holidays are calculated.
9
Confirm if you are a working director
10
If you answer "Yes" to the working director question you will be required to upload attachments to support your claim
11
Select a document type and upload a copy of each document type in the list\ **NOTE**: At least 1 document is required.
12
Click the "Submit" button
13
Click "Save and Next"
14
Please read the highlighted text and select the option that applies to you
15
If you are applying an existing employer, click the magnifying glass
16
Select the employer who is going to be approving your long service leave claim by ticking the box
17
Click "Select"
18
Select your occupation from the list provided
19
Select the basis on which you were employed
20
Add your job title, this could differ from your occupation\ EXAMPLE: You may be an Electrician, but your job role is Leading Hand
21
Click "Save and Next"
22
You will now need to verify your identity. This helps us to ensure that your entitlements are being paid to you and not someone else. Enter the details required, click the box agreeing to the privacy policy, and click "Submit Details"
23
You will be asked to supply 2 forms of ID. The form defaults to a WA drivers' licence. You can select alternate forms of ID from the list provided
24
Enter the required fields and click "Verify these details"
25
The outcome of your first ID check will be presented back to you
26
Select and enter the details for your second form of ID, click the check box, and then click "Verify these details"
27
Once you have verified your second form of ID, the verification outcome will be presented.
If your verification outcome was unsuccessful or failed MyLeave staff will contact you to complete an identity check over the phone.
28
Click "Save and Next"
29
This screen is for you to enter your bank account details and tax file number. Click the magnifying glass to search the BSB list.
30
Click the "Search" field, type your BSB, and press enter on your keyboard.
31
Click the check box for the BSB number you wish to use
32
Click "Select"
33
Enter the account number of the bank account you wish to be paid to in the "Account number" field
34
Enter the account name for the bank account you wish to be paid to in the "Account name" field. \ **NOTE**: The account you nominate should be in your name solely or jointly (not someone else's account)
35
Enter your tax file number in the "Tax file number" field OR select the acknowledgement if you do not wish to provide your tax file number.\ **NOTE**: There are tax implications if you do not provide your TFN.
36
Confirm if you wish to claim the tax-free threshold or not. \ **NOTE**: You are considered to be on leave without pay from your employment while on LSL paid by MyLeave
37
Click "Save and Next"
38
Click the check box to acknowledge the declaration.
39
Click "Submit Claim"
40
You will be redirected to your claim summary page where you can keep track of your claims and their statuses.
Workers - How to Submit a Claim
Daniel Kelly
40 steps
5 minutes
1
Click "Make a Claim" from your portal home page
2
Review the information before commencing your claim and then click "Start Claim"
3
Review your personal/contact details and make any updates to the fields that are not grey.
4
Click the "Save and Next" button
5
Confirm if you want us to include interstate service in your claim
6
If you have asked for us to include interstate service in your claim, select the state/s using the dropdown arrow
7
Once you have selected the states click "Save and Next"
8
Select the claim type from the dropdown options and complete any details required for that option. \ **NOTE**: For Long Service Leave Payments, the number of weeks and public holidays are calculated.
9
Confirm if you are a working director
10
If you answer "Yes" to the working director question you will be required to upload attachments to support your claim
11
Select a document type and upload a copy of each document type in the list\ **NOTE**: At least 1 document is required.
12
Click the "Submit" button
13
Click "Save and Next"
14
Please read the highlighted text and select the option that applies to you
15
If you are applying an existing employer, click the magnifying glass
16
Select the employer who is going to be approving your long service leave claim by ticking the box
17
Click "Select"
18
Select your occupation from the list provided
19
Select the basis on which you were employed
20
Add your job title, this could differ from your occupation\ EXAMPLE: You may be an Electrician, but your job role is Leading Hand
21
Click "Save and Next"
22
You will now need to verify your identity. This helps us to ensure that your entitlements are being paid to you and not someone else. Enter the details required, click the box agreeing to the privacy policy, and click "Submit Details"
23
You will be asked to supply 2 forms of ID. The form defaults to a WA drivers' licence. You can select alternate forms of ID from the list provided
24
Enter the required fields and click "Verify these details"
25
The outcome of your first ID check will be presented back to you
26
Select and enter the details for your second form of ID, click the check box, and then click "Verify these details"
27
Once you have verified your second form of ID, the verification outcome will be presented.
If your verification outcome was unsuccessful or failed MyLeave staff will contact you to complete an identity check over the phone.
28
Click "Save and Next"
29
This screen is for you to enter your bank account details and tax file number. Click the magnifying glass to search the BSB list.
30
Click the "Search" field, type your BSB, and press enter on your keyboard.
31
Click the check box for the BSB number you wish to use
32
Click "Select"
33
Enter the account number of the bank account you wish to be paid to in the "Account number" field
34
Enter the account name for the bank account you wish to be paid to in the "Account name" field. \ **NOTE**: The account you nominate should be in your name solely or jointly (not someone else's account)
35
Enter your tax file number in the "Tax file number" field OR select the acknowledgement if you do not wish to provide your tax file number.\ **NOTE**: There are tax implications if you do not provide your TFN.
36
Confirm if you wish to claim the tax-free threshold or not. \ **NOTE**: You are considered to be on leave without pay from your employment while on LSL paid by MyLeave
37
Click "Save and Next"
38
Click the check box to acknowledge the declaration.
39
Click "Submit Claim"
40
You will be redirected to your claim summary page where you can keep track of your claims and their statuses.
