You'll see all your customer tickets on the dashboard
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What's a Zendesk ticket?
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This is a customer ticket in Zendesk. You may see the "Requester" "Assignee" and "Followers" on the left pane. The contents of the tickets appear on the right pane.
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The "views" tab
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This is the Zendesk "View". You'll get an overview of all categories of tickets here.
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The "customers" tab
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In the "Customers" tab you'll be able to view all customers
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The organizations tab
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The organizations tab will show you a list of organizations that you are a part of.
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This is the overview of Zendesk dashboard
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