* Joonto -WORKGROUPS - Creating Schedules | Scribe

    * Joonto -WORKGROUPS - Creating Schedules

    • Brenda Jensen |
    • 7 steps |
    • 14 seconds
    1
    Navigate to [https://dashboard.joonto.com/Workgroups](https://dashboard.joonto.com/Workgroups)
    2
    Click "Workgroups"
    3
    **Schedules** -From the Workgroup dropdown, select **Schedules**, click **Add New** Best Practice: Get all of your afterhours schedules created along with your daytime schedules. Create a Holiday Hours schedule as well if applicable. Best Practice: If you're always open - create a schedule (Name it Always Open) and don't select any hours from the dropdowns. This will leave your schedule open 24/7.
    4
    Click "Add New"
    5
    Click the "**Name**" field and give the schedule a name Best Practice - Create all schedules before your IVRs, Group Voicemail and Ring Groups. Name each schedule with the same name as the workgroup you will be creating (i.e.: sales, accounting, front office, etc.).
    6
    Click the dropdown to set the hours for your daily/weekly schedule. Click **Next** when your hours are set. This will save your schedule.
    7
    You will insert this new **Schedule** into an IVR, or workgroup.