* Joonto -WORKGROUPS - Creating Schedules | Scribe

* Joonto -WORKGROUPS - Creating Schedules

  • Brenda Jensen |
  • 7 steps |
  • 14 seconds
  • JoontoJoonto
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Navigate to [https://dashboard.joonto.com/Workgroups](https://dashboard.joonto.com/Workgroups)
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Click "Workgroups"
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**Schedules** -From the Workgroup dropdown, select **Schedules**, click **Add New** Best Practice: Get all of your afterhours schedules created along with your daytime schedules. Create a Holiday Hours schedule as well if applicable. Best Practice: If you're always open - create a schedule (Name it Always Open) and don't select any hours from the dropdowns. This will leave your schedule open 24/7.
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Click "Add New"
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Click the "**Name**" field and give the schedule a name Best Practice - Create all schedules before your IVRs, Group Voicemail and Ring Groups. Name each schedule with the same name as the workgroup you will be creating (i.e.: sales, accounting, front office, etc.).
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Click the dropdown to set the hours for your daily/weekly schedule. Click **Next** when your hours are set. This will save your schedule.
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You will insert this new **Schedule** into an IVR, or workgroup.