* Joonto - Workgroups -Group Voicemail
- Brenda Jensen |
- 7 steps |
- 22 seconds
1
Navigate to [https://dashboard.joonto.com/Workgroups](https://dashboard.joonto.com/Workgroups)
2
Click "Add New". You will have the option to select and create:
**Group Voicemail**
3
Click the "Name" field and title your Group Voicemail **Workgroup.**
\*\*\*Best Practice - In the lower right hand corner, select CREATE immediately after naming your workgroup. This will auto save any changes. It is also helpful if you have created your Workgroup Schedules in advance. Tab from one field to the next to ensure each field is populated.
4
After entering your workgroup name, select **"Create"** to enable auto save feature to a **Workgroup**.
5
**Group Voicemail**
Click the Workgroup Type dropdown to begin creating your Group Voicemail
Click the "Announcement Text" field. In the blank field, type out your Voicemail message that will be automated by our AI Bot, June. When you tab out of the field, you will see a small "Play" button to the right of your text. Click to hear your Announcement Text. If you don't see the Play button, refresh your screen.
6
Click **Add Group Voicemail User**. From the dropdown, select any LINE/ User that will need to be notified of a VoiceMail message in the mailbox.
7
Once you have added all of the **Voicemail Users**, select how they are to receive notifications. They can opt for both SMS and Email. There will be a direct link to the voicemail message in both SMS and Email notifications.
**Best Practice** Have both notifications turned on for all recipients. If you delete the text or email, you can find the notification in your Joonto dashboard.
