...proceed when the parser doesn't recognize the URL? | Scribe

    ...proceed when the parser doesn't recognize the URL?

    • Xander Hoose |
    • 0 steps |
    • 4 minutes
    It is possible that you're trying to use the Parser on a URL that is not recognized (ie. the media is not available in the database yet). Important: we're showing these steps for Feature clippings, but this also works for News coverage.
    greenpulse will tell you "Media not found" with instructions on how to proceed, but we'll show this step by step in this guide. Click "OK" to close the pop-up window.
    First, click the Queue icon to add the current URL to the clipping queue.
    Click "Media", then "Suggest Media".
    Type the full name of the media, its official country, whether you are allowed to use award logos freely (uncheck if you need to pay license fees), and click the upload box to select the media logo file, or drop it on top of the box. Hint: finding a media logo file is usually easy by doing a Google Image Search for 'media name logo'. Ideally, pick a PNG logo that has a transparent background. SVG or WebP formats are not supported by greenpulse and need to be converted to PNG first.
    Click "Next".
    Select the correct channel type, eg. "Online".
    Click the "URL" field and type or paste the media URL. Attention! Please use the URL for the media, and not for the article. So <https://www.example.com/nl> is correct, <https://www.example.com/nl/article.html> is not correct.
    Select the channel language from the dropdown.
    Click "Add channel".
    You can add more channels, like Print, Youtube, Facebook, Instagram, etc.
    When you're done adding channels, click "Done".
    You'll see an overview of the channels you added. As you can see, different channels can have different languages.
    If the information is correct, click "Submit".
    You'll receive a notification that your request has been submitted.
    You can close the wizard now by clicking the "Close" button.
    If you check the clipping queue (Clippings &gt; Queue)...
    ...you'll see that the URL you stored is shown in this list. As long as the media you suggested is not approved yet, it will show "unknown media".
    After you've received an e-mail from greenpulse that your media request is approved, you'll see that the media name is now visible in the clipping queue.
    You can create a clipping from this stored link by clicking the "Feature clipping" (or "News clipping") button. After you've created a clipping, the entry will disappear from the queue. If you decide that you'd rather create a different type of clipping, or if you want to delete the entry from the queue, you can do by clicking the downward arrow on the right side of the button.

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