Assist customers

train customers

Make “aha” moments happen faster

Empower your customers to be experts from day one.

loved BY THE WORLD’S MOST LOVED COMPANIES

“I love Scribe — it's is so easy for both me and my customers to use. Instead of taking a few hours to draft a detailed response to a customer question, I can share a Scribe in minutes!”
Kristin Lowman
Sr. Customer Onboarding Specialist

“Before Scribe, I spent hours in calls and typing emails trying to train my customers. Now I create and share Scribes with prospects in under a minute!”

Brian LaManna
 Strategic Account Executive

“Scribe has been a total game changer for me and my clients. It makes my service look way more valuable and I genuinely can't go back.”

Kane Lewandowski
Founder

Delight customers in minutes, not months

Answer customer questions with step-by-step guides that are created instantly and available forever. Your customers get value faster, your repeat questions vanish, and you can spend time where it really counts — building relationships.

Customer success is your success

Give customers answers before they think to ask by seamlessly embedding and sharing guides. The better they understand your product, the more value they'll unlock — and the more likely they'll be grow with you.

Provide white glove service at scale 

Make every customer feel like your only customer. Transform their experience with a mix of visual guides, movies, and interactive walkthroughs — all in one place. Your customers get concierge-level support with self-service convenience.

Your workflows, supercharged

Create guides in seconds

As you go through a process, Scribe automatically takes screenshots and writes instructions to create a step-by-step guide.

Hello, Julie!

Voice transcription

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Start Capture

Add context and clarity with voice transcription

Talk through your guide as though you were training a customer, and your voice will be automatically transcribed.

Scale your efforts

Tailor existing guides to meet your customer’s unique needs, and create customized resources in minutes.

Take the headache out of formatting guides

Scribe automatically formats guides for you. Now, you don’t have to wrestle with screenshots to help a customer succeed.

Help every customer — easily

Turn any guide into a video tutorial to help any customer, whether they're tech savvy or just getting started.

Redact sensitive data

Automatically redact sensitive data from screenshots and protect you and your customers.

Automatic Redaction
Email Addresses
Numbers
Common Names
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Name

Phone Number

Mei

415-555-0112

Priya

415-555-0112

Javier

415-555-0112

Darnell

415-555-0112

Name

Phone Number

Name

Phone Number