Add Keywords Response for SMS Campaigns - eg STOP-> Revoke Consent
Tall Bob Support
7 steps
29 seconds
Bloomreach
1
Log in to the Bloomreach platform, click the 'Settings' icon, and select 'Project Settings'.
2
In the Project Settings, go to 'Channels -> SMS'.
3
On the SMS page, under the 'Two-way Mobile Messaging' section, click 'Add Keyword Responses'.
4
Enter the keywords that should trigger an automatic response.\ \ **Note**: Press ‘Enter’ after each keyword to add it to the field.
5
The next step is to define the 'Consent Action'. Click the dropdown and pick the desired option.
6
Once the consent action is set, choose the relevant 'Consent Categories'. \ \ You can select one or multiple categories based on your requirements.
7
The last step is to configure your 'Auto-reply Message'. Enter the message, then click 'Save Changes' to complete the setup.
Add Keywords Response for SMS Campaigns - eg STOP-> Revoke Consent
Tall Bob Support
7 steps
29 seconds
Bloomreach
1
Log in to the Bloomreach platform, click the 'Settings' icon, and select 'Project Settings'.
2
In the Project Settings, go to 'Channels -> SMS'.
3
On the SMS page, under the 'Two-way Mobile Messaging' section, click 'Add Keyword Responses'.
4
Enter the keywords that should trigger an automatic response.\ \ **Note**: Press ‘Enter’ after each keyword to add it to the field.
5
The next step is to define the 'Consent Action'. Click the dropdown and pick the desired option.
6
Once the consent action is set, choose the relevant 'Consent Categories'. \ \ You can select one or multiple categories based on your requirements.
7
The last step is to configure your 'Auto-reply Message'. Enter the message, then click 'Save Changes' to complete the setup.
