Add Members and Users in the Portal System
Marcella Bagniefski
67 steps
7 minutes
Ddkygroups
1
Navigate to <https://map.ddkygroups.com/MAP>
Find a Member
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Click "Search for a Member"
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Click the "Last name and date of birth" field.
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Click "Search"
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Click "Select" to select a member.
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Here's where you can view the member's benefit information. Click the tab labeled "DeltaVision" to view vision benefit information.
Add a Subscriber
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Click "Add Subscriber"
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Click the "Search Group" field.
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Click "Select"
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Select the benefit plan for the subscriber.
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In the "Qualifying Event" dropdown, select "New Coverage". **Please ignore the "DDKY Use Only" option.**
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In the "Hire/Event Date" field, type in the desired effective date.
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Fill out all applicable information to the subscriber.
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Social security number is required.
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Marital status is required, regardless of age. If you do not wish to provide this information, select "Not Provided".
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Fill in subscriber's contact information.
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Click "Add"
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Verify information is correct and click "Add" again.
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If adding more than one benefit plan (i.e., dental and vision), click "Add New Enrollment" on the Enrollment Summary page that appears after you add a subscriber.
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Click "Change Group"
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Select a group
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Select the benefit plan.
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In the "Qualifying Event" dropdown, select "New Coverage". **Please ignore the "DDKY Use Only" option.**
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In the "Hire/Event Date" field, type in the desired effective date.
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Marital status is required, regardless of age. If you do not wish to provide this information, select "Not Provided".
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Click "Add Enrollment"
If a subscriber is changing from one dental plan to a different dental plan or transferring to a different location, they must be termed under the first premium group and added as a new subscriber under the other premium group.
Add Dependent
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Click "Add Dependent"
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Select your relationship to the dependent (child, spouse, etc.)
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Select "New Coverage" from the "Qualifying Event" dropdown. **Please ignore the "DDKY Use Only" option.**
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In the "Hire/Event Date" field, type in the desired effective date.
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Fill out dependent information.
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Please **do not** add social security number for dependents (including spouses).
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Marital status is required, regardless of age. If you do not wish to provide this information, select "Not Provided".
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Fill in dependent's contact information.
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Click this checkbox if the dependent has special needs that require services beyond the group's maximum dependent age.
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Click "Add"
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Verify information is correct and click "Add" again.
Term a Subscriber or Dependent
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Search for dependent using member search.
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Click "Search"
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On the right side of the member you wish to term, click "More"
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Click "Terminate Policy"
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Select "Other" as the termination reason. Type in the date of the last day in which the member should have coverage.
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Click "Terminate"
View Benefit Summary
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Click "Documents"
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In "Document Type", select "Summary Plan Description".
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Click "Search"
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Select the one with the most recent date for the most up-to-date information.
Add New User
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Click "Setup"
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Click "Portal User Accounts"
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Click "Add New User"
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Fill out information for new user.
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You will create a username and password for your new user. You will be responsible for relaying the log-in information (username and password) to your new user.
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Specify a User Role.
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Edit Access & Finance = Permission for full edit and all invoices\ Edit Access = Permission for full edit access but cannot access invoices\ View Access & Finance = Permission to view members and invoices\ View Access = Permission to view members but cannot access invoices
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Click "Create". Advise your new user to change their password after their initial log-in.
Change Your Password
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Click here.
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Click "Account Management"
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Click "Password"
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Type in your current password.
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Type in your new password.
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Type in your new password again to confirm.
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Click "Change Password"
View an Invoice
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Click "Invoices"
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Click "Invoice Register"
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Choose whether you'd like to view a specific billing period or a range of billing periods.
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Input billing period date(s).
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Click "Search". A pop-up will appear with a PDF of the invoice(s).
