"An active plan is necessary" error message
Created 12/10/24 by Dirman Hassan
Chris Jones
5 steps
10 seconds
1
Open up the KATANA Safety App
2
Select "Join"
3
Sign up using your company issued email address
If your organization issued our services to you, it can only be set up with your company issued email address.
4
If the wrong email domain is used, you will get this error message
If this occurs, close or "kill the app" completely
5
Enter the correct email domain
"An active plan is necessary" error message
Created 12/10/24 by Dirman Hassan
Chris Jones
5 steps
10 seconds
1
Open up the KATANA Safety App
2
Select "Join"
3
Sign up using your company issued email address
If your organization issued our services to you, it can only be set up with your company issued email address.
4
If the wrong email domain is used, you will get this error message
If this occurs, close or "kill the app" completely
5
Enter the correct email domain
