Here you will see the patient's request details, along with their email/mobile number.
- **To approve,** select the **Approve button.**
- Patient's card is charged and they'll receive an email notifying them that their request has been approved, a breakdown of the cost, and that it's ready to collect via their chosen delivery method. If you have automatic invoicing enabled (BP only), we will attempt to create the invoice in your practice software.
- To **decline**, select the **Reject button.**
- Patient is not charged and they will receive a confirmation email informing them this has been declined and to call the practice or book an appointment online.
