Authentication – Enabling Two-Factor Authentication (2FA)
This article explains how to enable and manage two-factor authentication (2FA) in ClearPoint Next.
Fernando Montenegro
6 steps
12 seconds
Clearpointstrategy
1
Two-factor authentication adds an extra layer of security to help protect your ClearPoint account from unauthorized access. When enabled, users verify their identity with both a password *and* a secondary authentication method. Setting up 2FA only takes a few minutes—and we're here to help if you need assistance!
What is Two-Factor Authentication?
2
When 2FA is enabled for your account, logging in includes an additional verification step. After entering your username and password, ClearPoint will ask you to authenticate using either: - **Email verification code** - **Authenticator app code** (recommended for ongoing use) **Important:** The *first time* you log in with 2FA, you must authenticate via **email**.
Download an Authenticator App
3
If you prefer not to receive an email code at every login, you can use an authenticator app on your mobile device. Popular options include: - Google Authenticator - Microsoft Authenticator - LastPass Authenticator - Twilio Authy You may download Google Authenticator here: - [**iOS**](http://itunes.apple.com/us/app/google-authenticator/id388497605?mt=8) - [**Android**](https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2&hl=en) Any TOTP (time-based one-time password) app will work.
Enable Two-Factor Authentication for Your Account
4
You can enable 2FA at any time through your user profile. - Click your **Profile icon** in the upper-right corner of ClearPoint. - Navigate to the **Security** tab. - Check **Enable Two-Factor Authentication**. - Once prompted, scan the **QR code** using your authenticator app and follow the onscreen steps. - At your next login, choose **Authenticator Code** and enter the code from your mobile device. - Click **Confirm** when finished.
Enable Two-Factor Authentication for All Users (Administrators Only)
5
Administrators can require 2FA for the entire ClearPoint account. 1. From the top navigation, click **Settings**. 2. Select **Users & Security.**
6
1. Navigate to the **Login Security** tab. 2. Check **Require Two-Factor Authentication**. 3. Click **Save**. 💡 Once enabled, all users will be required to set up 2FA the next time they log in.
Authentication – Enabling Two-Factor Authentication (2FA)
This article explains how to enable and manage two-factor authentication (2FA) in ClearPoint Next.
Fernando Montenegro
6 steps
12 seconds
Clearpointstrategy
1
Two-factor authentication adds an extra layer of security to help protect your ClearPoint account from unauthorized access. When enabled, users verify their identity with both a password *and* a secondary authentication method. Setting up 2FA only takes a few minutes—and we're here to help if you need assistance!
What is Two-Factor Authentication?
2
When 2FA is enabled for your account, logging in includes an additional verification step. After entering your username and password, ClearPoint will ask you to authenticate using either: - **Email verification code** - **Authenticator app code** (recommended for ongoing use) **Important:** The *first time* you log in with 2FA, you must authenticate via **email**.
Download an Authenticator App
3
If you prefer not to receive an email code at every login, you can use an authenticator app on your mobile device. Popular options include: - Google Authenticator - Microsoft Authenticator - LastPass Authenticator - Twilio Authy You may download Google Authenticator here: - [**iOS**](http://itunes.apple.com/us/app/google-authenticator/id388497605?mt=8) - [**Android**](https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2&hl=en) Any TOTP (time-based one-time password) app will work.
Enable Two-Factor Authentication for Your Account
4
You can enable 2FA at any time through your user profile. - Click your **Profile icon** in the upper-right corner of ClearPoint. - Navigate to the **Security** tab. - Check **Enable Two-Factor Authentication**. - Once prompted, scan the **QR code** using your authenticator app and follow the onscreen steps. - At your next login, choose **Authenticator Code** and enter the code from your mobile device. - Click **Confirm** when finished.
Enable Two-Factor Authentication for All Users (Administrators Only)
5
Administrators can require 2FA for the entire ClearPoint account. 1. From the top navigation, click **Settings**. 2. Select **Users & Security.**
6
1. Navigate to the **Login Security** tab. 2. Check **Require Two-Factor Authentication**. 3. Click **Save**. 💡 Once enabled, all users will be required to set up 2FA the next time they log in.
