Capturing Email Addresses At the Kiosk

Capturing email addresses at the Accushield Kiosk can better build out your guest profiles, increase security and facilitate email communication, which is possible through our Connect functionality.

Olivia Todd
|
16 steps
|
51 seconds

Accushield

Navigate to [https://dashboard.accushield.com/](https://dashboard.accushield.com/landing)

Click "Settings"

Click "Sign In Features"

Click "Email Capture"

Click the box next to every type of visitor you want to collect email addresses from. If a staff member provides an email, it will get saved to their staff account in the Dashboard on the "Staff" page.

During sign-in, users will have the ability to say "I don't have an email address" and skip inputting it. For those users that don't comply, you can set a frequency for how often you want to try to collect their email address during sign-in.

Users that have already provided their email address will not be asked more than one time.

Click "Save" once you've made your changes.

For guests and providers, their email addresses will be saved to their profiles, which you can view from the "Accounts" tab. Determine if you want to see a provider account or a family/guest account.

Type the person's name or phone number in the search field and click "Apply"

You should see that person's profile pop-up.

Clicking on their name brings up their profile details, including Email.

Your kiosk users will see a screen like this next time they sign-in.

If the user chooses "Skip" - we will send a text message with a link to a webform in order to collect their email via their phone. The text message will be sent one hour after sign-in time and should contain the following text: *Thank you for visiting <Community Name>. Your Accushield profile is incomplete. To keep your profile up to date and stay informed on events at <Community Name>, please click the link <to the webform> below and provide your email address. Thank you.* When the webform/link is clicked, it will take them to a page that will say: *To update your profile, please provide your email address and then a few fields to fill-in.* The fields may look a bit different depending on the visitor type receiving the link.

The user can Save after typing in a valid email address is provided (must include @ and verify that a .COM, .NET, .ORG or .CA is provided)

After inputting their email, they will receive an email message and will be prompted to confirm the address they entered. This is done to ensure accuracy and prevent fraudulent email use. If the kiosk user does not click the “Verify My Email” link within three (3) days, their email address will be removed and the visitor will be prompted again to enter their email on the kiosk based on the frequency setting.