Community Dashboard – Changing the Credentials on Your Dashboard

Learn how to update your Community Dashboard credentials in WordPress using ClearPoint API Keys to keep your live data connection active.

Fernando Montenegro
4 steps
50 seconds

Clearpointstrategy

Community Dashboards are public- or intranet-facing WordPress sites that display live ClearPoint data in a user-friendly, visual format. If your API credentials expire or are updated, you’ll need to update them in WordPress to maintain the connection between your dashboard and your ClearPoint account.

Before You Begin

You’ll need **API Keys** from your ClearPoint account. See our article on “[Managing Data Loader Keys](https://next-support.clearpointstrategy.com/en/articles/12683430-automation-integration-data-loader#h_fed32e43e9)” for step-by-step instructions on creating API Keys. If you don’t have API access, contact your ClearPoint Administrator or reach out to **support@clearpointstrategy.com**.

Updating ClearPoint Connection Credentials in WordPress

1. Open your browser and navigate to your WordPress login page. - The URL will typically look like:\ `https://yourcityhere.clearpointstrategy.com/wp-login.php` 2. Enter your WordPress username and password, then click **Log In**. 3. Once logged in, select **ClearPoint** from the WordPress left-hand navigation. 4. Under **Connection Credentials**, click **Change Connection**. 1. A confirmation message will appear at the top of the screen — click **OK** to proceed. 5. In the **Access Key** field, paste your **Access Key** from ClearPoint. 6. In the **Secret Key** field, paste your **Secret Key** from ClearPoint. 1. Do **not** change the **Environment** field. 2. The Environment should always be set to **APP**. 7. Click **Update**. 8. Your connected ClearPoint account name will appear in the **Connected Account** field, confirming a successful connection.

View your API Key

- From the top navigation, click **Settings**. - Click on **Integrations**. - Navigate to the **API Keys** tab. - Click the kebab menu (⋮) select **View API Key** - **View API Key** will allow you to see the **Access Key** and **Secret Key**

Community Dashboard – Changing the Credentials on Your Dashboard

Learn how to update your Community Dashboard credentials in WordPress using ClearPoint API Keys to keep your live data connection active.

Fernando Montenegro
4 steps
50 seconds

Clearpointstrategy

Before You Begin

Updating ClearPoint Connection Credentials in WordPress

View your API Key