Complaints RFI Erroring out.EL-1133
Mpho Bereng
|
49 steps
|
8 minutes
Emeraldlife
1
Navigate to [https://ilrmnt.emeraldlife.co.za/web_emrmnt/run.w](https://ilrmnt.emeraldlife.co.za/web_emrmnt/run.w)?
2
Click the "Password" field.(Manager logins)
3
Click "Complaints"
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Click "New complaint"
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Click this button.
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Click "S_TestUser2"
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Click this text field.
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Click "DF0704179C"
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Manager allocating the complain to S_TestUser2
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Click "Complete"
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In a new tab, navigate to [https://ilrmnt.emeraldlife.co.za/web_emrmnt/run.w](https://ilrmnt.emeraldlife.co.za/web_emrmnt/run.w)?
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Click the "Password" field.c
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Click "Complaints Workbench"
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Click this link.
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Click this button. To view your inforecord
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Click this button.
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Click this link.
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Click "Pick"
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Click this image.
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Click "DF0704179C (Advanced Family Funeral Plan (DFA))"
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Double-click "DF0704179C" to copy
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Click this button.
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Click "Refresh"
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Click "Full Capture Complete"
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Click here.
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Click "25"
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Click "<Select>"
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Click "Claims"
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Click "<Select>"
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Click "Delay in payout"
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Click "<Select>"
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Click "Method - Email"
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Click this field.
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Click "<Select>"
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Click "No"Option to triger the email option via RFI
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Click "Complete"
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Click "SS"
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Click "My Work"
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Click "Set Document Types"
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Click this field.
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Click "Refresh"
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Click "mm_ComplaintsForm"
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Click "mm_ComplaintsForm"
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Click this checkbox.
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Click "Submit"
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Click this field.
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Click "Submit"
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Click "Send"
49
Click "Parent Process Label:"
