Configure a Do Not Disturb Answering rule
This is helpful for users without a hardphone and utilizing the mobile app.
Nathan Bedward
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8 steps
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17 seconds
Theloginportal
1
Navigate to [https://tpconnected.theloginportal.com/portal/users/index/filter:site/value:Sundance](https://tpconnected.theloginportal.com/portal/users/index/filter:site/value:Sundance)
2
Select a user
3
Click "Answering Rules"
4
Click "Add Rule"
5
Select the DND timeframe
You must first create the DND Timeframe: Navigate to "Timeframes> Select the domain>Add Timeframe >Name DND, When Always> Save
6
Click the "Do not disturb" field.
7
Click the "Enabled" field to leave the rule as disabled upon creation
8
Save