Our experts can be contacted for any assistance you may need:
**š¬ Via chat on the [platform](https://join.rzilient.club/) rzilient, on our Intercom tool** If the problem is complex or long-term (e.g. computer repair), our support team will create a ticket on our Jira tool so that the follow-up can be done by e-mail.
āļø **By e-mail: [it-support@rzilient.club](mailto:it-support@rzilient.club); each e-mail creates a Jira ticket**, the tool used by our agents.