Create a Distro RMA and Submit a Return Request

This guide provides step-by-step instructions on how to create a Distro RMA and submit a return request. It includes details on the necessary actions to take within a specific time frame, as well as the website to navigate to and the steps to follow. If you need to return a defective part, this guide will help you easily navigate the process.

Gerardo Leon
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10 steps
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43 seconds

Ubif

Any and all parts marked as defective must be scanned on an RMA shipment with 7 days of being marked defective.

Navigate to [https://distro.ubif.net/index.php?route=account/login](https://distro.ubif.net/index.php?route=account/login)

Click "Login"

Click "RMA"

Click "RMA REQUEST"

Click "RMA Menu"

Click "Create Distro RMA"

Click the "Packager Name:" field and type the name of the tech that is preparing the RMA

Click on "Get Tracking#"

proceed to scan the Distro label for all parts marked as "Defective"

Click here.