Create an MMS Campaign in Bloomreach

This guide offers step-by-step instructions for setting up an MMS campaign. To demonstrate the process, we have used a basic example: sending a promotional MMS to a sample contact. Please note: The example includes a pre-existing contact with a specific ID. In your case, the contact details and targeting criteria may differ based on your campaign objectives.

Tall Bob Support
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9 steps
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2 minutes

Bloomreach

Please contact your Bloomreach CSM to get your MMS campaign module enabled

Click on the 'New SMS Campaign' Button to create a new campaign. Choose the template option as 'Blank SMS' to start your campaign

Choose the MMS tab and add in your Campaign Name

Choose your Sender ID, then 1. Click on the Subject Field and add in your subject 2. Click on the Message field and add in your MMS message **Note:** If you are planning to use 2-way messaging, please contact your Tall Bob Account Manager to set up an MMS enabled longcode for your account.

The next step is to add in your File. Bloomreach provides the following options: 1. You can use the existing default bloomreach image 2. Copy an external URL and paste in the media option 3. Upload a media file that can be used in your campaign

**Note:** The file types accepted for Bloomreach MMS are Images \[JPG, PNG and GIF\], Video \[MP4\] and Contact Card.\ \ The maximum file size that **Tall Bob** allows for MMS is 1.5MB. Keep your file is below 1.5MB to ensure a smooth sending

Click on the '+' icon and then click on the 'Upload File' option.\ \ Choose the file you would like to upload and once uploaded, click on the file to select it for your MMS sending

Navigate to the 'Settings' tab

Choose the ‘Consent Category’ that matches with your campaign’s use case.

The final step is to select your ‘Audience’. Choose 'All Customers' or choose 'Selected customers' to filter the customers based on your campaign use case. Finally, click the ‘Save’ button to save the campaign, then click ‘Start’ to launch it.

And that's it! You have now successfully created an MMS campaign in Bloomreach. For more information on creating and customizing the MMS campaign in Bloomreach check out their support documentation [here](https://documentation.bloomreach.com/engagement/docs/mms-in-campaigns-module) If you get stuck at any point, please don't hesitate to reach out to us at [support@tallbob.com](mailto:support@tallbob.com)