DaySmart Registration Walkthrough
Kate Lingwall
27 steps
3 minutes
Daysmartrecreation
Transfer/Refund Policy
Unfortunately, DaySmart does not allow users to transfer or cancel their per-sessions. If you need to transfer a session to a different day or time, please call our front desk staff at 801-852-7760 To request a refund, email [klingwall@provo.org](mailto:klingwall@provo.org) 24 hour before the session starts. **All transfer/refund requests must be made 24 hours before your session starts.**
Signing-up for a session
DaySmart allows us to keep sessions open for registration longer. All sessions are open an hour after their end time giving you flexibility with your registration. Please note, **pre-registration is required for all events** and Peaks Staff will ask you to register for an event on DaySmart before allowing you past the front desk.
1
Navigate to <https://apps.daysmartrecreation.com/dash/x/#/online/provo/dashboard> or download the app ([Apple](https://apps.apple.com/us/app/member-daysmart-recreation/id632231986)/[Android](https://play.google.com/store/apps/details?id=com.sports_it.mysam&hl=en_US)) and sign in or create an account.
2
DaySmart will open to your dashboard. Here you will see all your upcoming and past events, color coded by participant.
3
For this tutorial, we will walk through how to sign up multiple participants for one session of Sticktime. If you are signing up one individual for Freestyle/Sticktime/Drop-In, you will follow the same process with fewer steps. All Freestyle/Sticktime/Drop-In sessions are found under "Drop-In Events"
4
Click the "Filters" button to filter sessions by activity. Freestyle is listed under "Figure Skating" and Sticktime/Drop-In is listed under "Hockey"
5
After filtering for your desired activity, click the calendar icon. This will bring up the current month. All dates with blue dots under them have an active session of the activity you filtered for. Click the date to see all available sessions for that day.
6
Once you see all the sessions, add the desired number of participants per session and click "Add to cart." You can continue to sign up for other sessions, or if you are ready to check out, click the cart icon on the top right of the page.
7
Once you are in your cart, click "Select Registrants" to assign slots to different family members.
8
If you need to add family members to your account, click the "Add family member" link. It will open a window to enter in the required information.
9
Once you have all your family members added, click to expand the list of family members, select the participant, and click "Next Registrant". Once you have picked the members of your family who are participating in the session, you will click "Confirm Registration" and it will take you back to your cart to check out.
10
You might notice a yellow alert that says "\[Your Family Member\] is already registered for \[Freestyl/Sticktime/Drop-In\]." This does not mean they have signed up for the session, but rather they have signed up for a session sometime this month. **If you only get the yellow alert, you will still need to register for the session.** If you have already registered for the session, a red alert will pop up that says "Customer is already registered for event."
11
Once you are in your cart, check to make sure everything is correct and check out.
Bulk Registration
In this section we will show you how to sign up for 15 sessions of Freestyle at once for one person. Bulk registration using the Register page allows you to sign up one person for multiple events at a time, add punches to the selected sessions with one click, and avoid the load time between selecting registrants.
12
Once you log in, navigate to your Dashboard and Click "Register".
13
On the Register page you will see all the programs we offer. Here, you can select the person you want to register for multiple classes at a time.
14
Click "View" on the program you wish to sign up for.
15
Find your activity and click "View".
16
Select the level you are registering for.
Reminder! The "Freestyle Coach" and "Sticktime Coach" is only for verified and approved coaches. Parents who are working with their kids on Sticktime will sign up for a normal Sticktime session.
17
This page will show you the availability for the entire month, broken up into time segments. You will see the time listed at the top, the date listed to the left, and bubbles of specific days of the week. If you want to register for Tuesday Freestyle at 6:00-6:30 on April 1st, you will click the bubble with "Tu" on the row with the corresponding date. You will repeat the process for all other times and dates you want to sign up for.
18
To expand the times to see all available dates, click "Select individual events". If you are consistently coming every Tuesday at 6:00-6:30 you can click the "Tu" at the top of the 6:00-6:30 am box to select all of the Tuesday times that month. You can also select the box next to the week on the left to select everyday that week for the 6:00-6:30am session.
Reminder! Peaks has a 24 hour cancellation policy. If you are unable to make your session, you will need to call the Peaks Ice Arena front desk staff at 801-852-7760 or email [klingwall@provo.org](mailto:klingwall@provo.org) 24 hours in advance to get a full refund.
19
Once you have all the events you want selected, scroll down to the page and select "Confirm Registration". Because you selected the registrant on the Register page, all events will be attached to one person. If you have another person you want to attach the events to, you will need to repeat the process.\ Click "Continue to checkout" if you are ready to check out.
20
Using the registration page will group all your sessions together, which makes it easy to apply punch passes to a large number of sessions. Click "Apply" in the blue box to apply your punches to the sessions selected. Once you are done, click check out. If you don't have a punch pass, you will enter your card information and click "Checkout".
Applying Punches to Sessions
21
If you have a punch pass, a blue box will show up below your registration description. Click "Apply" to apply the punch to your purchase. This will zero out the transaction. Then click "Checkout" to complete the transaction and secure your spot.
22
After payment, you will get a notice that your transaction is complete along with an email of your payment.
23
You can double check that you reserved your slot by going back to your dashboard and looking at your upcoming events. We recommend checking your dashboard before coming into the rink to avoid being turned away because the session is full.
Purchasing Punch Passes
24
To purchase a punch pass, click "Memberships & Passes".
25
This page will show you all your memberships and passes. Click "+ Add pass".
26
Click "Add to cart" next to the pass you want to purchase.
27
Click the cart icon and checkout like normal.
DaySmart Registration Walkthrough
Kate Lingwall
27 steps
3 minutes
Daysmartrecreation
Transfer/Refund Policy
Unfortunately, DaySmart does not allow users to transfer or cancel their per-sessions. If you need to transfer a session to a different day or time, please call our front desk staff at 801-852-7760 To request a refund, email [klingwall@provo.org](mailto:klingwall@provo.org) 24 hour before the session starts. **All transfer/refund requests must be made 24 hours before your session starts.**
Signing-up for a session
DaySmart allows us to keep sessions open for registration longer. All sessions are open an hour after their end time giving you flexibility with your registration. Please note, **pre-registration is required for all events** and Peaks Staff will ask you to register for an event on DaySmart before allowing you past the front desk.
1
Navigate to <https://apps.daysmartrecreation.com/dash/x/#/online/provo/dashboard> or download the app ([Apple](https://apps.apple.com/us/app/member-daysmart-recreation/id632231986)/[Android](https://play.google.com/store/apps/details?id=com.sports_it.mysam&hl=en_US)) and sign in or create an account.
2
DaySmart will open to your dashboard. Here you will see all your upcoming and past events, color coded by participant.
3
For this tutorial, we will walk through how to sign up multiple participants for one session of Sticktime. If you are signing up one individual for Freestyle/Sticktime/Drop-In, you will follow the same process with fewer steps. All Freestyle/Sticktime/Drop-In sessions are found under "Drop-In Events"
4
Click the "Filters" button to filter sessions by activity. Freestyle is listed under "Figure Skating" and Sticktime/Drop-In is listed under "Hockey"
5
After filtering for your desired activity, click the calendar icon. This will bring up the current month. All dates with blue dots under them have an active session of the activity you filtered for. Click the date to see all available sessions for that day.
6
Once you see all the sessions, add the desired number of participants per session and click "Add to cart." You can continue to sign up for other sessions, or if you are ready to check out, click the cart icon on the top right of the page.
7
Once you are in your cart, click "Select Registrants" to assign slots to different family members.
8
If you need to add family members to your account, click the "Add family member" link. It will open a window to enter in the required information.
9
Once you have all your family members added, click to expand the list of family members, select the participant, and click "Next Registrant". Once you have picked the members of your family who are participating in the session, you will click "Confirm Registration" and it will take you back to your cart to check out.
10
You might notice a yellow alert that says "\[Your Family Member\] is already registered for \[Freestyl/Sticktime/Drop-In\]." This does not mean they have signed up for the session, but rather they have signed up for a session sometime this month. **If you only get the yellow alert, you will still need to register for the session.** If you have already registered for the session, a red alert will pop up that says "Customer is already registered for event."
11
Once you are in your cart, check to make sure everything is correct and check out.
Bulk Registration
In this section we will show you how to sign up for 15 sessions of Freestyle at once for one person. Bulk registration using the Register page allows you to sign up one person for multiple events at a time, add punches to the selected sessions with one click, and avoid the load time between selecting registrants.
12
Once you log in, navigate to your Dashboard and Click "Register".
13
On the Register page you will see all the programs we offer. Here, you can select the person you want to register for multiple classes at a time.
14
Click "View" on the program you wish to sign up for.
15
Find your activity and click "View".
16
Select the level you are registering for.
Reminder! The "Freestyle Coach" and "Sticktime Coach" is only for verified and approved coaches. Parents who are working with their kids on Sticktime will sign up for a normal Sticktime session.
17
This page will show you the availability for the entire month, broken up into time segments. You will see the time listed at the top, the date listed to the left, and bubbles of specific days of the week. If you want to register for Tuesday Freestyle at 6:00-6:30 on April 1st, you will click the bubble with "Tu" on the row with the corresponding date. You will repeat the process for all other times and dates you want to sign up for.
18
To expand the times to see all available dates, click "Select individual events". If you are consistently coming every Tuesday at 6:00-6:30 you can click the "Tu" at the top of the 6:00-6:30 am box to select all of the Tuesday times that month. You can also select the box next to the week on the left to select everyday that week for the 6:00-6:30am session.
Reminder! Peaks has a 24 hour cancellation policy. If you are unable to make your session, you will need to call the Peaks Ice Arena front desk staff at 801-852-7760 or email [klingwall@provo.org](mailto:klingwall@provo.org) 24 hours in advance to get a full refund.
19
Once you have all the events you want selected, scroll down to the page and select "Confirm Registration". Because you selected the registrant on the Register page, all events will be attached to one person. If you have another person you want to attach the events to, you will need to repeat the process.\ Click "Continue to checkout" if you are ready to check out.
20
Using the registration page will group all your sessions together, which makes it easy to apply punch passes to a large number of sessions. Click "Apply" in the blue box to apply your punches to the sessions selected. Once you are done, click check out. If you don't have a punch pass, you will enter your card information and click "Checkout".
Applying Punches to Sessions
21
If you have a punch pass, a blue box will show up below your registration description. Click "Apply" to apply the punch to your purchase. This will zero out the transaction. Then click "Checkout" to complete the transaction and secure your spot.
22
After payment, you will get a notice that your transaction is complete along with an email of your payment.
23
You can double check that you reserved your slot by going back to your dashboard and looking at your upcoming events. We recommend checking your dashboard before coming into the rink to avoid being turned away because the session is full.
Purchasing Punch Passes
24
To purchase a punch pass, click "Memberships & Passes".
25
This page will show you all your memberships and passes. Click "+ Add pass".
26
Click "Add to cart" next to the pass you want to purchase.
27
Click the cart icon and checkout like normal.
