Edit existing booking

This guide provides step-by-step instructions on how to edit an existing booking on the Wordsynk portal. It also includes information on what to do if the option to cancel or amend a booking is disabled, as well as details on cancellation fees and how you will be notified if a language professional is not available for your booking.

Spyros Spyrou
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5 steps
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24 seconds

Wordsynk

Navigate to [https://portal-uk.wordsynk.com](https://wa-qa-ws-web.azurewebsites.net/bookings)

Click "Bookings"

Click on the **Master Booking** number

Click on the **Edit** button on the Booking you want to amend

Edit the required information

Depending on the status of the Booking and Appointments, you may not be able to make additional amendments. If you need to cancel or amend a booking but the option is disabled, you will have to contact the Helpdesk. You can either email the Helpdesk at [MoJInterpreting@thebigword.com](mailto:MoJInterpreting@thebigword.com) with full details of the changes or cancellation, call 03333 445 701 or use the Live Chat. If a cancellation is requested when a language professional has been allocated and after 9:00AM the working day before, cancellation fees may apply. For more information please contact [MoJInterpreting@thebigword.com](mailto:MoJInterpreting@thebigword.com) We will inform you if a language professional is not available by email or phone by 12:00PM the day before the booking is due.