Enhanced Event Logs (Coordinator Information)

This guide provides essential information on accessing and understanding the Enhanced Event Logs for bookings, particularly the role of coordinators. It highlights how to view coordinator details and historical events associated with bookings, which can enhance your understanding of the booking process. By learning how to navigate this feature, users can better track the involvement of coordinators and improve their overall booking experience.

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The information is available on all bookings at the View Booking page

The Coordinator field is now available

Did you know, the majority of bookings are accepted by an interpreter without any manual intervention. For that reason, you may not see a name of a coordinator assigned to your booking.

The name of the Coordinator will appear if assigned to your booking as below

You can view the historical events of Coordinators who have been assigned to a booking via the Events Log.

Click "Event Log"

Click this icon to view the event details

Click this icon to close the window.

Click this icon to view the event details