Finding Support through Counseling and Psychological Services

This guide provides essential information on accessing Counseling and Psychological Services (CAPS) at USI, making it easier for students to navigate mental health resources. It includes step-by-step instructions for booking appointments, understanding services like TimelyCare, and accessing emergency resources. Additionally, the guide features helpful videos and links to social media, ensuring students have comprehensive support for their mental well-being. Viewing this guide can empower students to take proactive steps in managing their mental health.

Online Support
12 steps
2 minutes

Usi

Navigating the Homepage

To learn about the services provided by USI Counseling and Psychological Services (CAPS), navigate to <https://www.usi.edu/counseling-and-psychological-services>.

You can find contact information for CAPS by clicking the drop-down menu in the top right corner of the homepage.

Scroll down to the "About" section to find general information about CAPS, including their mission and vision statement, hours of operation, and location on campus.

Booking an Appointment

Your first step toward receiving services from CAPS will be to book an appointment. There are several different ways to navigate to book an appointment with CAPS. **Option 1:** Click "BOOK AN APPOINTMENT" on the main page.

**Option 2:** Click "Book an Appointment" from the drop down menu on the top left side of the page.

**Option 3:** Navigate directly to <https://www.usi.edu/counseling-and-psychological-services/book-an-appointment>.

Once you navigate to book an appointment, you will see this page, which gives you the choice to book an appointment with CAPS staff or book an appointment through TimelyCare. CAPS offers in-person and virtual counseling, while TimelyCare offers 24/7, virtual care. To learn more about TimelyCare, please keep reading.

TimelyCare

To learn more about the services offered by TimelyCare, click "What is TimelyCare?" or navigate directly to <https://www.usi.edu/counseling-and-psychological-services/what-is-timelycare>.

On this page, you can learn more about the services offered to USI students through TimelyCare, including scheduled virtual counseling, TalkNow, health coaching, and more. These services are all virtual, free, and do not require health insurance.

Emergency/Crisis Information

CAPS also provides information guiding you through what to do in case of an emergency or crisis situation. To learn more, click "Emergency/Crisis Information" in the drop-down menu or navigate directly to <https://www.usi.edu/counseling-and-psychological-services/emergency-crisis-information>.

On this page, you can find contact information for regional and national hotlines and emergency resources.

If you scroll down on this page, you can also watch a video overview of the Screagles Mental Health Safety Kit and find links to download copies of the resources mentioned.