Finding and Enrolling a patient in Carevive, PROmpt®
Patients can be enrolled in Carevive PROmpt® for ePRO services by any care team member.
April Boyd
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19 steps
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3 minutes
Tip! Save the practice domain to your bookmark favorites for easy access
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Care team member signs into their carevive domain OR clicks directly into patient dashboard if embedded in EMR.
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Enter the patient's information in at least one field (e.g., "Last Name").
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Click "Search"
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You will see all patients that meet the search criteria. Find your patient and click "Click to Enroll"
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Click this dropdown.
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Select a **Primary Reviewer** from the list.
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**Assign a Compliance Reviewer.** Click the drop-down or check the "Same as primary reviewer" box.
Alert! For delivery of an enrollment link to a patient, their mobile device number or email must be in Carevive
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Click "Start"
Tip! Defaults for ePRO surveys and reviewers are configured for practices and locations within the settings prior to Go-Live. These can be adjusted at an individual patient's enrollment as needed.
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**Patient clicks on text or email link for PROmpt Welcome Sign-Up -** Patient will click play to watch a brief ePRO education video
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Patient confirms participation with "Yes"
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Click "SUBMIT"
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Patient selects their communication preference(s)
Tip! Most patients choose to use PROmpt via their mobile device, but both contact options are recommended for sign-up.
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The patient will create a username for PROmpt.
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And a password.
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Click the "Confirm Password" field.
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The patient will select their preferred day of the week to complete questions.
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Click "SIGN UP"
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The patient will receive a "Success" message. Click "CLOSE"
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The baseline set of ePRO questions will then be presented to the patient for their responses to be recorded
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