How to reset your SSO password if you forgot it

Access the Student Email portal Go to the Effat University website, open the E-Services menu, and select one of the following: - [Students Email 25-26](https://outlook.office.com/mail/)" if you joined Effat University at 2025-2026 or later - [Student Email](http://gmail.com/)" if you joined Effat prior to 2025-2026

**How to forget password?**\ Click "I forgot my password".

**How to forget password?**\ Type your student Email (username@effatuniversity.edu.sa) and the Captcha code.\ \ If you type the wrong Captcha more than 4 times, your account will be disabled.

**How to forget password?**\ If you face this problem, please click [here ](https://www.effatuniversity.edu.sa/English/Admissions/Pages/Mobile-Number-Update.aspx)to activate the OTP.

**How to forget password?**\ Select "I forgot my password" then click "Next"

**How to forget password?**\ Click "Text my mobile number" then enter your Saudi phone number starting from 05.\ \ If the phone number listed is wrong, please click [here ](https://www.effatuniversity.edu.sa/English/Admissions/Pages/Mobile-Number-Update.aspx)to update it.

**How to forget password?**\ Type in the verification code sent to your phone number by SMS.

**How to forget password?**\ Type in your new password.\ \ **The system accepts only STRICT password:** - Minimum 10 Characters - No First or Last Names - Has Capital (N) and small (n) - Has numeric digits (123) - Has symbols (#@^%) - Not an already used password

**How to forget password?**\ Your password is now updated and you can go back to logging in with your new password.\ \ (**Next Slide: Adding your phone number)**

**How to add your phone number?**\ In case you **know your password** and want to **add** your phone number, click [here ](https://mysignins.microsoft.com/security-info)and sign in using your student Email.

**How to add your phone number?**\ To add your phone number, click on "Add sign-in method".

**How to add your phone number?**\ In the list, choose "Phone".

**How to add your phone number?**\ Select "Saudi Arabia" for country code and type in your phone number starting from 05, and select "Receive a code".

**How to add your phone number?**\ Answer the Captcha code.

**How to add your phone number?**\ Type in your verification code.

**How to add your phone number?**\ Now you are able to reset your password on your own.

Tip!\ \ If you still have issues, please email us on:\ nis@effatuniversity.edu.sa