Got Bugs?

Looks like something might not be behaving as expected — no worries, we’ve got you. If you’ve run into a bug, here’s the quickest way to help us fix it: Tell us what you were trying to do Let us know what actually happened (the weirder, the better 😄) Share a screenshot or screen recording if you can — huge help Include the device/browser you’re using You can send everything over email to our support team. We’ll take it from there and keep you in the loop.

E-Med Training
3 steps
39 seconds

Brigadeiq

Start with a very simple **Problem Statement** that explains what you are experiencing so we can identify a solution. Start with this> What Facility Are You Logged Into (Vital if you have more than one Facility Assignment)

Next: Tell us what you were trying to do and in **Which Menu**. Below are the different Menus to help our team. 1. Facility 2. Equipment 3. Training 4. Incidents 5. Me 6. Support

Tip! Let us know what actually happened (the weirder, the better 😄) \ Share a screenshot or screen recording if you can — huge help!

Here is an example of a helpful "screen shot" showing the Facility Drop Down Menu under the >Configuration Flyout Menu. **Giving specific "Menus" and/or "Features" are super helpful to our team!**

Tip! Send your report> [**Support@brigadeiq.com**](mailto:Support@brigadeiq.com) **Subject: "We got BIG Bugs." or "Where's the Tylenol? You're giving me a headache!"** We’ll take it from there and keep you in the loop. Thanks for helping us make things better — you’re basically part of the dev team now 💙

Got Bugs?

E-Med Training
3 steps
39 seconds

Brigadeiq

Next: Tell us what you were trying to do and in **Which Menu**. Below are the different Menus to help our team. 1. Facility 2. Equipment 3. Training 4. Incidents 5. Me 6. Support

Tip! Let us know what actually happened (the weirder, the better 😄) \ Share a screenshot or screen recording if you can — huge help!

Here is an example of a helpful "screen shot" showing the Facility Drop Down Menu under the >Configuration Flyout Menu. **Giving specific "Menus" and/or "Features" are super helpful to our team!**