Guide to Replying to Patron Request via Library Submission Platform
Jeremy Yamaguchi
20 steps
2 minutes
Placentialibrary
1
Navigate to [https://www.placentialibrary.org/](https://www.placentialibrary.org/)
2
Click "SIGN IN"
3
Enter your email, password, then click "Log in".
4
Click "Submissions"
5
Click "View / Edit"
6
To change assignment Click this dropdown.
7
Choose who to assign it to.
8
Type notes for the next person with instruction or background information. (internal only)
9
Click "Save and close"
10
Sort for "Assigned to {your name\]" to see only our items.
11
Click "View / Edit" on item you want to respond to
12
Click "Reply"
13
Type message to patron. Make sure to spell check.
14
When done, Click "Send Email"
15
Click "×" after message is sent.
16
Click "Close" to go back to submissions list.
17
To change status Click "View / Edit"
18
Click this dropdown and choose "Completed, archived, or spam"
19
Click "Save and close"
20
Click "Close"
Guide to Replying to Patron Request via Library Submission Platform
Jeremy Yamaguchi
20 steps
2 minutes
Placentialibrary
1
Navigate to [https://www.placentialibrary.org/](https://www.placentialibrary.org/)
2
Click "SIGN IN"
3
Enter your email, password, then click "Log in".
4
Click "Submissions"
5
Click "View / Edit"
6
To change assignment Click this dropdown.
7
Choose who to assign it to.
8
Type notes for the next person with instruction or background information. (internal only)
9
Click "Save and close"
10
Sort for "Assigned to {your name\]" to see only our items.
11
Click "View / Edit" on item you want to respond to
12
Click "Reply"
13
Type message to patron. Make sure to spell check.
14
When done, Click "Send Email"
15
Click "×" after message is sent.
16
Click "Close" to go back to submissions list.
17
To change status Click "View / Edit"
18
Click this dropdown and choose "Completed, archived, or spam"
19
Click "Save and close"
20
Click "Close"
