Happy Hollows and Info about them in Seller's

Chris Jarvis
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18 steps
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3 minutes

Playgrounds

In this Scribe we are going to go through some of the info you can pull from Seller's about the Happy Hollow. We will learn how to look up photos of a Happy Hollow, Look up Specs for installation and shipping, and finally how to check inventory to see if we have them available. Let's Begin

Navigating Seller's and Looking up Photos of Happy Hollow

Open Seller's. [https://seller.playgrounds.com/dashboard](https://seller.playgrounds.com/dashboard)

On the Home Page of Seller's you will see a Blue Menu on the left hand side. Let's start with clicking on Product Database.

That will drop down this smaller menu. Click "Product Database" again.

Now that you are in Product DataBase go to the top right corner and type Happy Hollow into the Product Database Search Bar. Press Enter.

Now you will see several options of different links to do with Happy Hollow's. Scroll down to the bottom left hand side of the page and click "Happy Hollow".

From the top of the page down you can find lenth, width, height, foot print of the structure, dealer price, msrp.

Below the dimensions of the structure you can click on the Over Head and the Packing List and Install Guide located on the left hand side.

Overhead will always have to be downloaded to view. Packing list and Installation Guide can be viewed and printed without downloading the file.

You can view the Packing List and Install Guide to to answer customer's questions about installation and unpacking the product.

Below that you can find pictures of all sides of the Happy Hollow. Just click which angle you would like to view.

After you have clicked the image you can scroll left or right to view the rest of the pictures.

Finding the Specs and Dimensions for Shipping and Istallation

After scrolling down a little farther you can view the Freight Dimensions so you can tell your customer how big it is, so they can figure out the best way ship it. Answer questions about how it will be shipped and how to unload and what to have ready for installation if applicable.

Checking Inventory/ Availability of Happy Hollow

Now we will check the Inventory of the Product to see if we have it here to ship out to the customer. Start by clicking In Stock Inventory at the top of the Blue Menu.

This will open the In Stock Inventory page. Now we will type in Happy Hollow into the search bar in the top right hand corner.

This will pull up all 3 links with pieces of product associated with the Happy Hollow. The first 2 are mounts that go with the structure depending on which one is ordered. We are going to click on the 3rd link the says Happy Hollow.

Inventory shows 0 Primary available so we will click the little plus sign here to display all orders with Happy Hollow's and upcoming containers with Happy Hollow's on them.

Boom!!! Next container with available Happy Hollow's is 23058 and will be here roughly June 7th.

Now that you know when the next Happy Hollow will be here, you can talk with Shipping and find out when the next available ship date would be for this structure.

Tip! When looking at this screen the containers and po's are color coordinated. If the PO on the left hand side is green then that means that piece is rec'd in for that PO. If it is not green and its orange, teal, fuschia, purple, yellow then the color the po is will match the container that the piece will come on.b

Now you know how to show photos, walk a customer through an install question, answer questions on shipping dimensions, check the instock availability of, and find out when we are getting more of Happy Hollows.

I like the conclusion!! May need to update it a bit going forward, but I appreciate you!