How do I perform a face scan after receiving an invitation from my professional?
Supplentia
6 steps
13 seconds
Supplentia
Office
You’ll receive the face scan invitation by email from your professional. If you don’t see it in your inbox, check your spam folder. Your professional can only send the invitation after you’ve given consent, are linked, and have an account.
1
Open the email and click “Start my face scan”.
2
Read the short instructions on the screen. No login is required. You can get started right away.
**Tip:** Allow your browser to access your camera. A pop-up may appear asking for permission. Be sure to approve it, or the face scan won’t work.
3
Read the instructions and accept the terms of service and privacy policy.
4
Tick the box to confirm your agreement to use your data for a health analysis based on camera images. The images are automatically deleted after the scan and are not stored. Click “Perform measurement”.
Carefully follow the instructions step by step. The scan takes around 30 seconds. You may see a few questions appear during the process. Your images will be automatically deleted afterwards.
5
At the end, a confirmation screen will appear. Click "Finish"
6
A message will appear: “Thank you for completing the face scan. Your results have been successfully submitted and will be reviewed shortly."
After the scan: your results are sent to your professional and will be discussed during your next consultation.
How do I perform a face scan after receiving an invitation from my professional?
Supplentia
6 steps
13 seconds
Supplentia
Office
You’ll receive the face scan invitation by email from your professional. If you don’t see it in your inbox, check your spam folder. Your professional can only send the invitation after you’ve given consent, are linked, and have an account.
1
Open the email and click “Start my face scan”.
2
Read the short instructions on the screen. No login is required. You can get started right away.
**Tip:** Allow your browser to access your camera. A pop-up may appear asking for permission. Be sure to approve it, or the face scan won’t work.
3
Read the instructions and accept the terms of service and privacy policy.
4
Tick the box to confirm your agreement to use your data for a health analysis based on camera images. The images are automatically deleted after the scan and are not stored. Click “Perform measurement”.
Carefully follow the instructions step by step. The scan takes around 30 seconds. You may see a few questions appear during the process. Your images will be automatically deleted afterwards.
5
At the end, a confirmation screen will appear. Click "Finish"
6
A message will appear: “Thank you for completing the face scan. Your results have been successfully submitted and will be reviewed shortly."
After the scan: your results are sent to your professional and will be discussed during your next consultation.
